Distributors and Retailers ideas on products.

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Distributors and Retailers ideas on products.

The aim of this group is to help distributors and retailers to provide feedback to manufacturers, since they exist as channel between the manufacture of off-grid lighting product and end users.

This group is intended to generate suggestions based on consumer needs and other problems we face on the field.

Location: lagos
Members: 32
Latest Activity: Mar 18, 2015

Discussion Forum

Planned obsolescence and other quality problems

Started by Linza. Last reply by Hans Mutzbauer May 30, 2013. 1 Reply

In the first discussion, Ali (c-o Mutzbauer) has a good point about quality.Convincing manufacturers that something should have a lifetime of 5 years is difficult. For LED lamps, that's no problem,…Continue

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Comment by Rajaram Khanolkar on November 15, 2014 at 6:26am

Will be in Mumbai for attending Intersolar (Nov 17-22)

Comment by Yotam Ariel on September 30, 2013 at 11:27pm

We're making progress with the BennuValue (and BOPASA) system to be able to get feedback from villagers, and also help them avoid being cheated.

Comment by Rajaram Khanolkar on September 27, 2013 at 1:19am

How about un-breakable lanterns with USB charging in and charging out ports?

Comment by Adedayo Lawal on September 26, 2013 at 2:33pm
From what I have noticed so far solar products without after sales support is a fraud.Solar currently in Africa is like introducing a new religion you don't focus too much on numbers but on how many fanatics your products are grooming for your brand.Almost all of the manufacturers show off numbers sold but nobody talks of lanterns getting damaged 3month after sales like broken panels,damaged battery.I sorry for some distributors this inexperienced companies will jeopardize you reputation with there desperate desire for money,fame without hard work all in the name of social enterprise.
Comment by Ali on May 30, 2013 at 3:09am
A few points that every off grid solar manufacturer should keep in mind by Hans Mutzbauer "Cellphone charging capability is a must
The lamp must be capable to be maintaines and repaired locally
The light quality has to be on an acceptable level
Quality must be at least on the level of an industrial produced lamp
Expected livetime (with maintenance) has to be minimum 5, better 10 years"
Comment by Yotam Ariel on January 10, 2013 at 3:51pm

In Ghana customers also prefer white light.

Comment by Adedayo Lawal on January 10, 2013 at 2:58am
i dont know of other countries in africa but here in nigeria some customers prefer white light to others.
Comment by GOGLA on January 9, 2013 at 6:39am

Hi Lawal, thank you very much for creating this group.  GOGLA, being an off-grid lighting industry association, will be very much interested in hearing distributors and retailers feedback on products and communicating it to its members.

Comment by Yotam Ariel on January 8, 2013 at 8:30pm

Very good to know. I'll highlight this whenever I'm asked.

Comment by Evan Mills on January 8, 2013 at 8:17pm

While consumers may not be directly aware of this, low-quality AC adaptors (sometimes used to grid-charge lanterns in lieu of solar) can "leak" a lot of power.  Manufacturers should be aware of this and provide high-quality AC adaptors.

 

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